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Frequently asked questions

We want you to feel 🔥 in your fit
but if it’s not working out, we got you.

Returns are accepted within 14 days of delivery.

📦 Just send it back, and you can reorder the right size.

Full policy here →

Yep, a few select items (like clearance or special drops) will be final sale.

But don’t worry! we’ll mark those clearly before you check out.

Most of our pieces are made to order — that means we craft your fit just for you. 💅

Production takes about 3–5 business days, then it ships your way.

Standard shipping usually takes around 10 business days, depending on your location.

You’ll get tracking as soon as it’s on the move.

Custom-made = less waste, more swag. Thanks for supporting slow fashion. 💖

Jane Dope is produced both locally and globally.

We work with trusted partners to keep quality high, sizing inclusive, and our vibes ethical.

Free shipping on all orders over $50 CAD (🙌 yes, really).

Otherwise, rates are based on your location and order size.

You'll see all shipping options at checkout before you pay.