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    PRIVACY POLICY

    Return & Refund Policy for WWW.JANEDOPE.CA

    Thank you for shopping at WWW.JANEDOPE.CA. We adhere to a policy that prioritizes your satisfaction, aligning closely with our printing service guidelines to ensure consistency and clarity in our process.

    Return Eligibility:
    - Items are eligible for return within 30 days from the delivery date.
    - Returns are accepted if products are defective, damaged upon arrival, or if the wrong item has been shipped.

    Non-Returnable Items:
    - Due to the custom nature of our products, we cannot accept returns for products that are not defective or damaged.
    - Items that have been used, altered, or washed are not eligible for return.

    Return Process:

    1. Contact Us: To initiate a return, please contact our support team at [Insert Contact Information] with your order number, details about the product, and the reason for the return.

    2. Approval: Once your return is reviewed and approved, you will receive detailed instructions on how to proceed.

    3. Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

    Refund Process:
    - Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund.
    - Approved refunds will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

    Exchanges:
    - We only replace items if they are defective or damaged upon delivery.

    Damaged Items:
    - If you receive a damaged item, please contact us immediately with photographic evidence so we can address the issue.

    Late or Missing Refunds:
    - If you haven’t received a refund yet, first check your bank account again, then contact your credit card company or bank. There is often some processing time before a refund is posted.

    Contact Us:
    - If you have any questions about our Return & Refund Policy, please contact us at jane@janedope,ca

    We value your business and are here to ensure that your experience with JANE DOPE is positive and satisfactory.

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