Jane Dope Privacy Policy
Last updated: September 4, 2026
Jane Dope Inc. ("Jane Dope," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or make a purchase from our online store, communicate with us, sign up for marketing, or otherwise interact with our services.
Personal Information We Collect
Depending on how you interact with us, we may collect information such as your name, email address, telephone number, billing and shipping address, order and transaction information, account information, customer service communications, marketing preferences, and information about how you use our website.
We and our service providers may also automatically collect device and usage information through cookies, pixels, tags, SDKs, and similar technologies. This can include IP address, browser and device information, pages viewed, products viewed, referring URLs, interactions with our site, and approximate location derived from information such as your IP address.
How We Use Personal Information
We may use personal information to process and fulfill orders; provide customer support; operate and improve our store; personalize your shopping experience; prevent fraud and protect our services; measure website and advertising performance; comply with legal obligations; and, where permitted or with your consent, send marketing communications.
SMS and Text Message Marketing
If you opt in to receive text messages from Jane Dope, we may use the mobile number and related information you provide to send marketing and transactional text messages, including promotions, product updates, customer service messages, and messages related to your shopping activity.
Abandoned-cart and abandoned-checkout texts: Where you have provided the consent required by applicable law, our website and messaging providers may use cookies, pixels, or similar technologies to recognize when you place items in your cart or begin checkout without completing a purchase. We may use this information together with your mobile number and SMS consent status to send cart or checkout reminders by text message.
Consent to receive marketing text messages is not a condition of purchase. Message frequency may vary. Message and data rates may apply. You may opt out of marketing texts at any time by replying STOP to a message. Where supported, reply HELP for assistance. Opting out of SMS marketing does not prevent us from sending non-marketing communications where permitted or required, such as certain order or customer-service messages.
We may use third-party messaging and marketing service providers, including platforms used to manage customer profiles, consent, segmentation, analytics, and message delivery. We may share information with these providers as necessary to operate our SMS program. Mobile information and SMS consent information are not shared with third parties for their own independent marketing purposes except where you direct us to do so or where otherwise permitted by applicable law.
Location Information
We may collect or infer approximate location information, such as city, province/state, or country, from your IP address, device information, shipping address, or interactions with our services. We and our service providers may use approximate location information for fraud prevention, localization, analytics, advertising measurement, and to provide more relevant content or offers.
If a feature requests access to precise device location, we will rely on the permissions made available through your device or browser and, where required, ask for your permission. You can generally control precise location access through your browser or device settings.
Cookies, Analytics and Advertising
We and our service providers may use cookies, pixels, tags, and similar technologies to operate the store, remember preferences, understand site usage, measure campaign performance, and support personalized or targeted advertising. These technologies may allow advertising and analytics partners to receive information about your browser, device, website interactions, purchases, or approximate location.
Where required, we provide choices regarding non-essential cookies and targeted advertising. Depending on where you live, you may also have rights to opt out of certain sharing, sales, or targeted advertising activities through our Your Privacy Choices page.
How We Share Personal Information
We may disclose personal information to vendors and service providers that help us operate our business, including Shopify and providers supporting payment processing, order fulfillment, shipping, website hosting, analytics, customer service, email and SMS messaging, advertising, fraud prevention, and other business operations.
We may also disclose information when necessary to comply with law, enforce our agreements, protect our rights or the rights of others, respond to lawful requests, or in connection with a business transaction such as a merger, financing, acquisition, or sale of assets.
Some advertising technologies may involve disclosure of identifiers and online activity to advertising partners for targeted advertising. Depending on applicable law, this may be considered a "sale," "sharing," or use for targeted advertising even when no money is exchanged. Where applicable, you can exercise available opt-out rights through our Your Privacy Choices page.
Third-Party Services
Our store is hosted by Shopify and may integrate with third-party applications and services. Those providers may process information on our behalf or under their own privacy terms, depending on the service. We encourage you to review the privacy information provided by services you choose to interact with.
Data Retention and Security
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and transaction records, resolving disputes, enforcing agreements, and meeting legal, tax, accounting, or regulatory requirements. We use reasonable administrative, technical, and organizational safeguards designed to protect personal information, but no method of transmission or storage is completely secure.
Your Privacy Rights and Choices
Depending on where you live, you may have rights regarding your personal information, which can include rights to request access, correction, deletion, portability, or information about certain disclosures, and rights to withdraw consent or opt out of certain processing. These rights are subject to applicable law and exceptions.
You can unsubscribe from promotional emails using the unsubscribe link in our emails and opt out of promotional SMS messages by replying STOP. You can also use our Your Privacy Choices page where applicable.
International Processing
Jane Dope operates online and uses service providers that may process information in Canada, the United States, and other countries. As a result, personal information may be subject to the laws of jurisdictions outside your province, state, or country of residence.
Children's Privacy
Our services are not directed to children, and we do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us improperly, please contact us so we can review the request.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, services, or legal requirements. The date at the top of this page indicates when this policy was last updated.
Contact Us
For questions about this Privacy Policy or our privacy practices, contact Jane Dope through the contact information provided on our website.
This policy is intended to describe Jane Dope's privacy practices and is not legal advice. Privacy and SMS requirements vary by jurisdiction and by the technologies and messaging providers you use.