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Frequently asked questions

Returns & Store Credit

We want you to be happy & lit in your Dope swag ❤️

Made-to-order pieces aren’t refundable for change-of-mind. If fit isn’t right, request store credit within 14 days of delivery (unworn/unwashed, tags attached). Defective or wrong item? Message us within 7 days with photos and we’ll fix it right away

Full policy here →

Yep, a few select items (like clearance or special drops) will be final sale.

But don’t worry! we’ll mark those clearly before you check out.

Most of our pieces are made to order — that means we craft your fit just for you. 💅

Production takes about 3–5 business days, then it ships your way.

Standard shipping usually takes around 10 business days, depending on your location.

You’ll get tracking as soon as it’s on the move.

Custom-made = less waste, more swag. Thanks for supporting slow fashion. 💖

Jane Dope is produced both locally and globally.

We work with trusted partners to keep quality high, sizing inclusive, and our vibes ethical.

Free standard shipping worldwide on orders $50+ CAD (yes, it stacks with discounts).

If your order is under $50, rates are calculated at checkout based on location and order size. Expedited options (if available) show at checkout.

Country/Region

Country/Region

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Frequently asked questions